Terms of Service

Overview

These Terms of Service govern your use of the Direct Channel Systems website located at directchannelsystems.com. Direct Channel Systems is a service brand of Torres Optimization LLC, based in San Diego, California. By accessing or using this website, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use this website.

Informational Use

This website is provided for informational purposes only. The content on this site — including descriptions of services, processes, and outcomes — is intended to give prospective clients a general understanding of what Direct Channel Systems offers. Nothing on this website constitutes a binding offer, guarantee, or contract for services.

Use of this website does not create a client relationship between you and Direct Channel Systems. A client relationship is only established upon execution of a separate written service agreement.

No Guarantee of Results

All descriptions of outcomes, processes, and system capabilities on this website are provided for illustrative purposes. Direct Channel Systems makes no representations or warranties, express or implied, regarding specific business results.

Results from any booking, retention, or revenue infrastructure system will vary depending on factors including but not limited to the nature of your business, your existing client base, market conditions, and the degree to which recommended systems are implemented and maintained. Nothing on this website should be interpreted as a guarantee of revenue, bookings, client retention, or any other specific outcome.

Services Subject to Separate Agreements

The services described on this website — including booking infrastructure, retention automation, reactivation systems, and related offerings — are provided under separate, individually negotiated client agreements. Those agreements govern the specific scope, pricing, timelines, deliverables, and terms applicable to each engagement.

In the event of any conflict between the content on this website and the terms of a signed client agreement, the signed client agreement controls.

Intellectual Property

All content on this website — including but not limited to text, copy, design, graphics, layouts, and code — is the property of Torres Optimization LLC and is protected by applicable copyright and intellectual property laws.

You may not reproduce, republish, distribute, or commercially exploit any content from this website without prior written permission from Torres Optimization LLC. Limited use for personal, non-commercial reference is permitted provided attribution is maintained.

Any proprietary systems, frameworks, templates, or methodologies developed by Direct Channel Systems remain the intellectual property of Torres Optimization LLC, including where elements of such systems are deployed on behalf of clients under a service agreement.

Third-Party Links and Services

This website may contain links to third-party websites or services, including scheduling tools such as Calendly. These links are provided for convenience only. Direct Channel Systems does not control, endorse, or accept responsibility for the content, privacy practices, or terms of any third-party site or service. Your use of any third-party service is subject to that service's own terms and policies.

Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Direct Channel Systems does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice.

Limitation of Liability

To the fullest extent permitted by applicable law, Torres Optimization LLC and Direct Channel Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or its content. Our total liability for any claim arising from your use of this website shall not exceed one hundred dollars ($100).

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in San Diego County, California.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

Contact Us

If you have questions about these Terms of Service, please contact us: